FAQ About KINGSUN

How to place an order with Kingsun Machinery:It is quite easy for the process of placing an order with Kingsun machinery.1) Firstly our sales team (together with engineers) will discuss with you about the technical requirement.2) After the technical requirements are all settled,will negotiate about the delivery time,packing, shipping,price,     payment terms,quality guarantee etc. Of course these information normally included in the quotation sheet.3) Then KINGSUN will issue you a formal proforma invoice and bank details.So you can arange the advance payment or issuing L/C.4) KINGSUN company after received the deposit, will put into production as per technical requirement discussed.5) In the middle of production, KINGSUN sales team will inform you the process how going on.6) One week before the finish production, KINGSUN will inform you it will be nearly finish production.7) You will send technician to check ( for big production lines,such as rotogravure printing machines,hologram making  machines), no matter come to check or not, KINGSUN engineers will strictly inspect and test run the machines, then   send photos or vidoes for your information. KINGSUN workers to prepare the packing(make it fit for long distance sea transportation).8) If everything is ok, or if you need to put additional goods, we will do it according to your instructions.9) You will start to arrange the balance payment,KINGSUN will begin to arrange the shipment procedures.10) KINGSUN documents people to prepare all the shipping documents for you, send it by courier or through bank.11) You will wait for the arrival of containers. Prepare the clearing from Customs.12) Begin to installation (Kingsun company send technicians to help or you install the machine by your own engineer),KINGSUN       MACHINERY will always assist you and give you best after sale services.

Kingsun machinery has established good relationship with thousands buyers from all around the world since 12 year ago. After we talk with many of our buyers, they said when they decide to buy equipment from China they are more care about the following points:1) If our payment is safe or not: As you know there are some suppliers in Alibaba or Made-in-China, or many other B2B website, just one people show or two people show, no permanent physical address,but self-boast a big company,maybe they offer you very low price or promise all the things you asked, but after you send out the payment maybe they will never reply you or send goods.2) If we can get the good quality equipment: To sell machine is not just like to sell one pair of shoes or some simple goods, so you need to find the professional company to cooperate with. Some time to find some factory doesn't mean you can get good quality equipment, because the communication always problem, most of China factory owner doesn't speak English or other language, what you think or requirment will be changed after get to his ear. Though some of them have saleman but not real understand machine technology. So to find a person who know the industry well and really can help you to keep an eye on it, for example,to check the production process,machine testing,pre-shipment arrangement,so this is more important than just to find a factory in China. 3) If the price is good or not: Some buyers thought that if they find the factory directly then they can get much better price or better service, in fact this thought is almost misunderstand. When you do business in China, no matter big or small order, factory doesn't offer the best price for you though they will say it orally.Sometime if you cut the price too much they will change the parts or materials, so be careful lowest price not means you win the order.As far as our more years experience, you need to think what is the purpose to buy the equipment,it is for future production to make more money, if you think so then you will not just care about small  price difference. In fact we need to more care to get good equipment so can production smoothly and earn more profit.4) If we can get good after sale service: As we all know, to get the after sale service is most important, because the equipment normally need new installation or change parts after few years, to get a reliable company to cooperate is key point. Everyone don't like to have trouble for the equipment just few months. So solid technical support and consistent good  service is quite necessary for you.

1. Save your time and cost, so make the life more easy. Due to Kingsun company has  professional trained teams which help and guarantee you can get the best goods and good price. The buyer no need to find here and there, in fact it is difficult for the buyer to contact so many suppliers in China, some of them just not real company or has no ability for the after sale service. So it is wise to arrange it through Kingsun company, our professional team take care of your business here in China.2. Make the life more easy. Kingsun staff help the buyers to choose the most suitable products, and arrange everything in China smoothly, so all the things run smooth, no headache for you,just enjoy your life at home.3. Kingsun company is an honesty and reliable partner. Kingsun team do more for the buyers , we never lie to our customers, we cherish the long term friendly relationship. Be careful some person in China supplier list just know nothing about machines,but to make fake website to cheat the buyers, so it is wise to think twice before do business with this kind of company,not only safe payment but also care how good function of equipment after you bought it.4. Kingsun has many cooperation partners ( factory) in China, we have long terms purchase in big quantity, so can get the best price to offer to our customers. We also provide the fast after sale service by our own team.5. Win-win cooperation,think more for customers than for ourself, always much more care for you.

Kingsun Machinery Company Advantages:1. Export Quality control system ISO 9001:2008, SGS, CE, Alibaba China Supplier certificated for 9 years, Made-in-China gold supplier for 11 years(before Kingsun company established we already certified as gold supplier).2. Kingsun provide a complete set of equipment for printing and packaging industry, just one-stop you can buy everything from here, save your time and create more value for you.3. All Kingsun machines will be carefully examined and tested before shipment by QC engineers, so can guarantee you can receive the quality equipment.4. On-line tracking system, which you can check in our system ( we send you username and password) for all the steps after place order, that means you can know all the procedures during machine production.5. Our sales team has 11 years experiences for exporting, we deliver worldwide and customers all around the world.6. Fast response for all the inquiry and customer questions, we provide after sale service with our own experienced team.7. Flexible payment terms policy, which can keep you safer for your payment.8. Honesty and reliable is our philosophy, your things are our things, We always consider the issue from the customer's point of view, customer’s satisfaction is number one thing.9. We improve the equipment on the basis of factory original model, not just sell you same machines, and we track all procedures in factory for each orders. As you know most of factories in China not as good as what they said, so we always work hard for you and help you to solve all things.